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      • General
        • FAQ
        • Getting Started
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      • Realtime API and client libraries
        • Platform support
        • Connections
        • Common issues
        • Authentication
      • Troubleshooting
        • Device support
        • Development tools
      • Channels
        • Messages
        • Subscribing and publishing
        • Presence
        • Namespaces and naming
      • REST API and client libraries
        • Usage
        • Common issues
      • Ably error codes
        • Client errors
        • Server errors
      • Account and app setup and configuration
        • Accounts and apps
        • Keys and tokens
        • User management
      • Ably architecture, transports, and security
        • Transports and connections
        • Security
        • Protocol support and protocol adapters
        • Data centres
        • Ably architecture design
      • Performance and Redundancy
        • Redundancy & reliability
        • Performance
      • Push and Smart Notification
        • Setup
        • Common questions
        • Troubleshooting
      • Reactor Queues, Events and Firehose
        • Reactor Events, Webhooks and Functions
        • Reactor Message Queues
        • Reactor Firehose
      • Migrating to Ably from an existing service
        • Migrating from PubNub
        • Migrating from Realtime.co
        • Migrating from Pusher
        • Migrating from Socket.io
      • API Streamer
        • General

      General

      Details on getting started and common questions

      FAQ

      • Do you have a Disaster Recovery plan?
      • How do I change my username or email?
      • Is there any guarantee that messages received from the history API will be in order?
      • I've seen a spike in my channel or connection usage that I wasn't expecting
      • My React app is opening multiple connections
      • Can I use Ably with a state manager (eg Redux)?
      • Can I use Ably in a functional React component?
      • I want to add Ably to my react app, where do I put the channel subscriptions?
      • Is Ably part of the EU-U.S. Privacy Shield Framework?
      • Is there a limit to the length of the ClientId or Channel name?
      • How can I set up different environments in Ably?
      • Should I reduce the REST publish timeout?
      • How can I delete my account/user or have all my details deleted?
      • Can I use Ably for audio and video streaming?
      • How can I subscribe to messages using Python/PHP/other REST-only SDKs?
      • Do you have a GDPR DPA (Data Processing Agreement) to sign?
      • Are you HIPAA compliant?
      • Do you have a terms of service?
      • What is your data protection policy?
      • Should I use the REST or Realtime library?
      • Can I see the status of the Ably service globally?
      • How do I delete an app?
      See more

      Getting Started

      • Hitting connection limits while in development or testing
      • What's the best way to get started with Ably?

      Contacting us

      • Guide: Information we need to help you diagnose problems
      • Our contact details
      www.ably.io Help Center
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