Error code: 80021 - Max New Connections Rate Exceeded

Getting the following error means that you have exceeded your max new connections rate limit on your account. You can raise this limit by increasing your max peak connections on our pricing page. Please see our limits calculator to understand how these two limits are correlated so you can provision the correct amount.

If you believe there to be an issue please contact support@ably.com or follow the escalation procedure on your account if it is urgent.

 

Note: Business and Enterprise customers can benefit from pre-provisioned additional capacity. Contact your Account Manager or Customer Success Manager if you are interested.