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Account billing and packages
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Can I have monthly invoices and receipts sent to my accounts department?
Note: If you are the account owner or billing user you can configure a billing email address for your account. All invoices and receipts will be carbon copied to that email address.
However, if you are not the account owner or billing user you will not be able to configure or change the billing email address in which case you can
- Contact the existing account owner to configure or change the billing email address or change your user role to billing
- Contact an existing account admin to change your user role to billing
- Contact an existing account billing user to configure or change the billing email address
- Transfer the owner role to another user
To add a billing email address, follow these steps:
1. Login
Click the login link in the top right of the header navigation to open up the login dialog box and enter your login details.
2. Click the "Settings" link in your account navigation (top right when logged in)
3. Update your Optional billing email address in your account
Reach out on our support portal if you have any further questions and we will be happy to help.